Privacy Policy

The Smith's Insurance Group — Last Updated: June 17, 2026

Your privacy matters to us. This Privacy Policy explains what personal information The Smith's Insurance Group collects, why we collect it, how we use it, and what rights you have. We've written it in plain English so it's easy to understand — because that's how we operate.

If you have any questions or concerns about this policy, please contact us directly using the information at the bottom of this page.

1. Who We Are

The Smith's Insurance Group is an independent insurance agency owned and operated by Taylor Smith, located in DeLand, Florida. We help individuals and families find the right insurance coverage — including health, life, Medicare, disability, long-term care, and annuities — by working with a range of insurance carriers on your behalf.

Business Name: The Smith's Insurance Group
Owner: Taylor Smith
Address: 101 N Woodland Blvd, Suite 212, DeLand, FL 32720
Phone: (386) 848-0465
Email: smithsinsgrp@gmail.com
Website: thesmithsig.com

2. Information We Collect

We only collect information that helps us serve you better. Here's what that includes:

Information You Provide Directly
When you submit a contact or quote request form on our website, you may provide:

First and last name
Email address
Phone number
Date of birth
Your areas of insurance interest (Annuities, Disability, Health, Life, Long-term Care, Medicare)
Your consent to be contacted

We do not process payments or collect credit card, bank account, or any financial account information through our website.

Information Collected Automatically
When you visit our website, certain information is collected automatically through the tools and platform we use:

Wix (Website Platform): Our website is hosted and built on Wix. Wix may collect technical data such as your IP address, browser type, device information, and pages visited. This is standard for any hosted website. You can review Wix's own privacy practices at wix.com/about/privacy.

Google Analytics & Google Search Console: We use these tools to understand how visitors find and use our website. This includes data like page views, time on site, general geographic region, and referral source. This data is aggregated and does not personally identify you. See Google's Privacy Policy for details.

Facebook (Meta): We maintain a business page at facebook.com/TheSmithsInsuranceGroup. If you interact with our Facebook page, Meta may collect information about your activity in accordance with Meta's Data Policy.

3. Cookies and Tracking

Our website uses cookies — small text files stored in your browser — primarily through the Wix platform and Google Analytics. Cookies help us understand how visitors use our site and improve your experience.

Types of cookies that may be used include:

Essential cookies: Required for the website to function properly (set by Wix).
Analytics cookies: Used to gather anonymous data about how visitors navigate our site (Google Analytics).

Most web browsers allow you to control cookie settings. You can set your browser to refuse cookies or alert you when cookies are being set. Please note that disabling certain cookies may affect the functionality of our website. You may also opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

4. How We Use Your Information

We use the information you provide to:

Respond to your inquiry or contact request
Prepare and deliver insurance quotes on your behalf
Follow up about coverage options that may be relevant to your needs
Communicate important information related to your insurance inquiry
Improve our website and understand how visitors use it (via analytics data)
Comply with applicable legal and regulatory requirements

We do not use your information for automated decision-making, profiling, or any purpose unrelated to your insurance inquiry.

5. How We Share Your Information

We do not sell your personal information. Period.

We only share your information in the following limited circumstances:

Insurance Carriers: To generate quotes on your behalf, we may share relevant details (such as name, date of birth, and coverage interests) with insurance carriers we work with. This sharing is done only to fulfill your request for quotes.

Service Providers: We use third-party platforms (Wix, Google) that may process data as part of delivering their services to us, as described in Section 2. These providers are not permitted to use your data for their own marketing purposes.

Legal Requirements: We may disclose information if required by law, such as in response to a court order, subpoena, or government request.

We do not share, rent, or sell your personal information to data brokers, lead generation companies, or other third parties for their own marketing purposes.

6. Telephone and Text Message Communication (TCPA Notice)

By submitting our contact form and checking the consent box, you agree that The Smith's Insurance Group and/or insurance carriers we work with may contact you at the phone number you provide. This may include calls and/or text messages, which may be made using automated dialing technology or pre-recorded messages, for the purpose of discussing insurance products and services.

Your consent to receive such communications is not a condition of purchasing any product or service. Message and data rates may apply. You may opt out of text messages at any time by replying STOP to any message you receive from us. You may also call or email us directly to request that we stop contacting you.

This notice is provided in compliance with the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227.

7. Florida Residents

As a Florida-based business, we comply with applicable Florida privacy laws, including the Florida Digital Bill of Rights (FDBR) and existing Florida consumer protection statutes. If you are a Florida resident, you have the right to:

Know what personal information we have collected about you
Request correction of inaccurate personal information
Request deletion of your personal information, subject to certain legal exceptions
Opt out of the sale of your personal information (we do not sell personal data)

To exercise any of these rights, please contact us using the information in Section 14 below.

8. California Residents (CCPA)

If you are a resident of California, you have rights under the California Consumer Privacy Act (CCPA) and its amendment, the California Privacy Rights Act (CPRA). These rights include:

Right to Know: You may request information about the categories and specific pieces of personal information we've collected about you.
Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
Right to Opt Out: You have the right to opt out of the sale or sharing of your personal information. We do not sell or share personal information.
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To submit a request, please contact us as described in Section 14. We will respond to verified requests within 45 calendar days.

9. International Visitors

Our website is intended for visitors in the United States. If you are located outside the U.S. and have questions about how we handle your personal data, please contact us directly at smithsinsgrp@gmail.com and we will respond promptly.

10. How Long We Keep Your Information

We retain your personal information for as long as necessary to respond to your inquiry, provide the services you requested, and comply with our legal obligations (including insurance regulations). If you ask us to delete your information and no legal retention obligation applies, we will do so promptly.

11. Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Our website is hosted on Wix, which maintains its own security infrastructure. However, no method of transmission over the internet or electronic storage is 100% secure. If you have concerns about the security of your data, please contact us directly.

12. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from anyone under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any update constitutes your acceptance of the revised policy.

14. Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or need to report a concern, please reach out to us:

The Smith's Insurance Group
Attn: Taylor Smith, Privacy Inquiries
101 N Woodland Blvd, Suite 212, DeLand, FL 32720
Phone: (386) 848-0465
Email: smithsinsgrp@gmail.com
Website: thesmithsig.com

We will respond to all privacy-related requests as promptly as possible, and in accordance with applicable legal timelines.